Terms of Service

Effective Date: July 31, 2026
Last Updated: July 31, 2026

Welcome to Land Cruiser Heaven. These Terms of Service (“Terms”) govern your access to and use of the landcruiserheaven.com website, our online store, our repair shop and restoration services, and all related services (collectively, the “Service”) operated by Land Cruiser Heaven LLC (“LCH”, “we”, “us”, or “our”).

By accessing the Service, placing an order, bringing a vehicle to our shop, or otherwise using any of our services, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Who We Are

Land Cruiser Heaven LLC is a Maryland limited liability company. Contact:

219 Frederick Street
Hagerstown, MD 21740
United States
Phone: (240) 347-3827
Toll-Free: 1-888-377-0710
Email: [email protected]

2. Eligibility and Accounts

You must be at least 18 years old to place an order or open an account. When you create an account, you agree to provide accurate information and to keep it current. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

3. The Service

3.1 Online Store

We sell parts, accessories, and merchandise related to Toyota Land Cruiser vehicles through landcruiserheaven.com. Product descriptions, images, specifications, availability, and pricing are provided in good faith but may contain errors and are subject to change without notice. We reserve the right to correct errors, refuse or cancel orders, and limit quantities purchased. Fitment guides and part-compatibility information are provided as guidance only; you are responsible for confirming that a part fits your specific vehicle.

3.2 Repair and Restoration Services

We operate a repair and restoration shop for Land Cruiser vehicles. Repair-order estimates are prepared in good faith based on the condition and needs identified at the time of inspection. Actual work performed and final invoiced amounts may differ from initial estimates as additional issues are discovered or as parts availability and lead times change. We will communicate significant changes to you and, where required by Maryland law, obtain your authorization before proceeding.

3.3 Deposits and Milestone Payments

For repair and restoration projects, we may require a deposit before beginning work and additional milestone payments as work progresses. Deposits and milestone payments are held as customer prepayments until the repair order is completed and invoiced. Terms of refund for cancelled work will be discussed and agreed to on a project-by-project basis; certain costs (parts already ordered, labor already performed, and non-refundable third-party charges) are not refundable once incurred.

3.4 Warranty

Parts sold through our online store are covered by the manufacturer’s warranty, where applicable. Labor performed in our shop is covered by our standard shop warranty as communicated to you at the time of service or as posted in our shop. Warranty terms are subject to change; the terms in effect at the time of purchase or service apply. To make a warranty claim, contact us using the information in Section 1.

3.5 Availability

We strive to keep the Service available, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time.

4. Orders, Pricing, and Payment

4.1 Order Acceptance

Your placement of an order is an offer to purchase. Our acceptance of your order occurs when we ship the products or, for shop services, when we confirm the repair order and begin work. We reserve the right to refuse any order.

4.2 Pricing and Taxes

All prices are in U.S. dollars unless otherwise noted. Prices do not include applicable sales tax, which is added at checkout or on your invoice based on the shipping or service location. Maryland sales tax is collected on taxable transactions as required by law.

4.3 Payment

We accept credit and debit cards through Authorize.Net, PayPal, Valor PayTech, and Intuit QuickBooks Payments; wire transfer; and cashier’s check. Card payments in the shop may include a surcharge equal to the processor’s fee, disclosed at the time of payment as permitted by Maryland law.

4.4 Late Payment

Amounts owed for shop services are due upon completion of the repair order unless we agree in writing to a different arrangement. Past-due balances may be subject to a service charge as permitted by Maryland law, and unresolved balances may prevent the release of a vehicle.

5. Shipping and Delivery

Shipping times and costs are estimates. We are not responsible for delays caused by carriers, weather, customs, or other events outside our control. Title and risk of loss for shipped products pass to you upon delivery to the carrier. Please inspect shipments promptly and report visible damage to us and the carrier immediately.

6. Returns, Exchanges, and Refunds

Return eligibility and terms are described on our returns page or otherwise communicated at the time of sale. Some items (electrical components once installed, custom or special-order parts, opened fluids, and clearance items) may be non-returnable. Return shipping costs are generally the buyer’s responsibility unless the return is due to our error. Refunds are issued to the original payment method within a reasonable period after we receive and inspect the returned item.

7. Vehicles Left at Our Shop

When you leave a vehicle with us for service, we take reasonable care of it. You agree to:

• Remove personal items of value from the vehicle before drop-off; we are not responsible for personal property left inside
• Provide accurate contact information so we can reach you promptly about the work
• Pick up the vehicle promptly after we notify you that work is complete; storage fees may apply to vehicles left for extended periods without communication
• Pay in full before taking possession of the vehicle, subject to our warranty and dispute procedures

We follow Maryland’s mechanic’s-lien and abandoned-vehicle procedures for vehicles left unclaimed after notice.

8. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to any portion of the Service, our systems, or other users’ accounts
• Interfere with, disrupt, or impose an unreasonable load on the Service
• Use automated systems (bots, scrapers) to access the Service without our written permission, except for standard web-search indexing
• Upload viruses, malware, or other harmful code
• Impersonate any person or misrepresent your affiliation with any person or entity
• Use the Service to send unsolicited communications or spam

9. Intellectual Property

The Service and its content—including text, graphics, logos, photos, product images, videos, layouts, and software—are owned by LCH or our licensors and are protected by U.S. and international intellectual-property laws. You may not copy, modify, distribute, sell, or create derivative works from any part of the Service without our prior written permission, except for personal, non-commercial use consistent with the intended function of the Service.

“Land Cruiser Heaven” and our logo are trademarks of Land Cruiser Heaven LLC. Third-party trademarks (including “Toyota” and “Land Cruiser”) belong to their respective owners, and their use on the Service is for descriptive purposes only. We are not affiliated with, endorsed by, or sponsored by Toyota Motor Corporation.

10. User Content

If you submit reviews, photos, comments, or other content through the Service, you grant LCH a non-exclusive, royalty-free, worldwide, sublicensable license to use, reproduce, display, and distribute that content in connection with operating the Service and our marketing. You represent that you own or have the right to submit the content and that it does not violate any third-party rights.

11. Privacy

Your use of the Service is also subject to our Privacy Policy, which explains how we collect, use, and share your information.

12. Third-Party Services

The Service integrates with third-party services (including payment processors, shipping carriers, and accounting platforms) whose separate terms and privacy policies apply. We are not responsible for the acts or omissions of third-party providers.

13. Disclaimer of Warranties

Except for the express warranties described in Section 3.4 and any warranties that cannot be disclaimed under Maryland law, the Service and all products and services are provided “as is” and “as available,” without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, error-free, or secure. Information provided on the Service (including fitment, torque specifications, and repair guides) is for general reference only and does not replace professional inspection or judgment.

14. Limitation of Liability

To the fullest extent permitted by law, in no event will LCH, its members, officers, employees, contractors, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or related to the Service or these Terms will not exceed the greater of (a) the amount you paid to us for the specific product or service giving rise to the claim during the twelve months preceding the event, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability will be limited to the greatest extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless LCH and its members, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, or (d) any content you submit through the Service.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws principles. You and LCH agree that any dispute arising out of or related to these Terms or the Service will be brought exclusively in the state or federal courts located in Washington County, Maryland, and you consent to the personal jurisdiction of those courts. To the extent permitted by law, you and LCH waive any right to a jury trial.

17. Changes to These Terms

We may update these Terms from time to time. The revised Terms will be posted at this URL with a new “Last Updated” date. Material changes will be highlighted or communicated more prominently. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

18. Termination

We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice. Sections that by their nature should survive termination (including intellectual-property rights, disclaimers, limitations of liability, indemnification, and governing law) will survive.

19. Miscellaneous

These Terms, together with the Privacy Policy and any additional terms presented at the point of a specific transaction (for example, a signed repair-order authorization), constitute the entire agreement between you and LCH regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a sale, merger, or corporate reorganization.

20. How to Contact Us

Land Cruiser Heaven LLC
Attn: Terms of Service
219 Frederick Street
Hagerstown, MD 21740
United States
Email: [email protected]
Phone: (240) 347-3827